The Serena Hotel is one of Mombasa’s most elegant hotels, styled to resemble a 13th century Swahili town complete with winding lanes, courtyards and beautiful fountains. The hotel provides an oasis of tranquillity whilst delivering exceptional service and splendour.
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Description
Location: The hotel rests on the soft white sands of Shanzu Beach, in the Mombasa National Marine Park. It’s surrounded by beautiful gardens and is about 45 minutes from the airport.
Facilities: When it comes to relaxing you can enjoy a cocktail from the swim-up bar or pamper yourself in the new Maisha Spa. There’s a choice of complementary water-sports on offer and tuition is also available which is payable locally. If you’re in to sports there’s squash and tennis courts, a fitness centre and there are also diving courses & snorkelling trips available.
Restaurants & Bars: There are 3 restaurants to choose from, including their popular beachfront seafood grill. And with 4 bars and a choice of evening entertainment on offer you’ll have many choices of how to spend your days and nights.
Accommodation: There are 164 rooms. Village Rooms are set in traditional style houses along delightful Swahili-style streets. Garden Rooms overlook the gardens. Sea View rooms are closer to the beach and the suites feature spacious lounges.
Why choose eShores?
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One to One Service
Our experienced personal travel consultants will ensure you find the most suitable holiday, whilst taking care of every last detail. Everything from start to finish will be effortless.
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100% Tailor Made
We can use any hotel, in any destination, so we will craft an itinerary to suit your exact needs. Also, as we can provide any itinerary, the only holiday we'll offer, is the one that's right for you.
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Fully Protected
Our ATOL bonding provides you with the financial protection you need and as a member of the Travel Trust Association, you'll have 100% financial protection. Covering you for any eventuality.
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Competitive Pricing
As a tour operator & travel agent, we'll search the market to ensure that we find you the best price. Also as an online business, we can ensure our prices are as competitive as possible.
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Stephen
Great people to deal with. Efficient and friendly. Would not go anywhere else. Always happy to help.
Posted 17 hours ago -
Allison
Very professional and pleasant right from the first phone call. 'Chris' was patient with my requests and happy to make changes. He sorted out a whole itinery in a couple of days and e mailed it to me. Only slight down side was that the actual price, though reasonable, bore no resembalnce to the one quoted on the web site. I am not sure how I could have done the holiday for the orignal price; it was advertised too cheaply.
Posted 1 day ago -
Carol
Fantastic service. Really easy and efficient.
Posted 2 days ago -
James
Clair at e-shores was brilliant and patient, sorted our holiday by tweaking length of stay and itinary. recomended and will definatly use again.
Posted 3 days ago -
Martyn
Excellent thanks 👍
Posted 3 days ago -
Anonymous
Third yearwe have used eShores to book our annual vacation, and they are great! No complaints. We say what we want to do and where and they provide a quote that we can then tailor to fit. A lot easier than us working it all out ourselves. They are also really quick at responding and very helpful with queries.
Posted 4 days ago -
Angus
I can't say enough about E Shores I have been holidaying with now for over 10 years their attention to detail organisation planning is simply second to none your treated as a person not a client Matt has been my contact since day one his knowledge and understanding together with the level of service are just fantastic, when all your documents turn up with your trip again totally organised. Thank you E Shores Angus
Posted 4 days ago -
Anonymous
We've booked two holidays with eShores and have been so pleased with what they've planned for us we're in the process of booking a third. Nothing has been too much trouble for Rachel or Michelle who have listened to what we've asked for and come up with some good suggestions, with travel plans running smoothly.
Posted 4 days ago -
Anonymous
Amazing customer service from Dave. Always happy to help with discussing options on the phone and he quickly followed up the details via email. Enjoyed planning our holiday and the booking process was easy. Thank you!
Posted 1 week ago -
Gail
Excellent communication with Clare who went out of her way to get us what we wanted
Posted 1 week ago
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Talk To The Experts
Your personal travel consultant will get to know your needs, ensuring they find you the most suitable holiday, at the best price!