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The Serena Hotel is one of Mombasa’s most elegant hotels, styled to resemble a 13th century Swahili town complete with winding lanes, courtyards and beautiful fountains. The hotel provides an oasis of tranquillity whilst delivering exceptional service and splendour.
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Description
Location: The hotel rests on the soft white sands of Shanzu Beach, in the Mombasa National Marine Park. It’s surrounded by beautiful gardens and is about 45 minutes from the airport.
Facilities: When it comes to relaxing you can enjoy a cocktail from the swim-up bar or pamper yourself in the new Maisha Spa. There’s a choice of complementary water-sports on offer and tuition is also available which is payable locally. If you’re in to sports there’s squash and tennis courts, a fitness centre and there are also diving courses & snorkelling trips available.
Restaurants & Bars: There are 3 restaurants to choose from, including their popular beachfront seafood grill. And with 4 bars and a choice of evening entertainment on offer you’ll have many choices of how to spend your days and nights.
Accommodation: There are 164 rooms. Village Rooms are set in traditional style houses along delightful Swahili-style streets. Garden Rooms overlook the gardens. Sea View rooms are closer to the beach and the suites feature spacious lounges.
Reviews: Rated Excellent
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Paul
My 2nd time booking with eShores. Excellent customer service working with one agent to create a personalised, bespoke holiday. My arrangements changed part-way through so a number of quotes were needed. Nick was patient, helpful and responded quickly (by email and phone) throughout. Well recommended.
Posted 2 days ago -
Susan Loraine
On the ball from the first enquiry to finding itineries and hotels that suited us
Posted 4 days ago -
Lorraine
I sent eShores an email asking them to tailor a holiday to Italy for me. This is a surprise for my husbands 70th birthday. Therefore we could only liaise via email. Leanne got onto it straight away and sent me all the necessary information. I phined her the following day when my husband was out. She explained everything to me. I was so grateful as this took the stress off of me.
Posted 1 week ago -
Steven
Kadie took all the hassle out of arranging a West Coast Fly drive. Professional and friendly as always A credit to the company I would definitely recommend E shores
Posted 1 week ago -
Patricia Ann
Fantastic service from Lynette from start to finish. Went to Australia this year and Lynette sorted everything out for us, even when we had a small emergency, when in Perth, she answered our concerns straight away and looked into it and advised us what to do. We had such a great time we're off to America next year and Lynette has sorted us again, hoping this time that everything goes according to plan!!!!
Posted 1 week ago -
Sandra
I have been using eshores for my travel arrangements for the last few years. The help and guidance I've received is superb. The agent I deal with is Chris Eaves, who provides great advice and goes out of his way to get me the best deal he can. Nothing is too much trouble for him. I'll continue to use eshores for my travel requirements going forward.
Posted 1 week ago -
Maria Dawn
Excellent service and listened to what we wanted and gave options and great knowlege.
Posted 2 weeks ago -
David
Wonderful service. Creative and clear options. Thanks to Leanne
Posted 2 weeks ago -
Richard
Matt from eshores got in contact with us within 24hours of our initial enquiry. We're inexperienced travellers and kept changing our minds, but Matt has been very patient with us. He kept in contact and has created a lovely package for us. If the holiday goes as smoothly as the eshore service, we'll be very happy and definitely recommend eshores and use them again ourselves. Thank you Matt!
Posted 2 weeks ago -
Simon
Always deliver i have used Dave for over 8 years and he is fantastic
Posted 2 weeks ago
Other Holidays you may like
Tijara Beach
Travellers Beach Hotel
Voyager Beach Resort
Why choose eShores?
One to One Service
Our experienced personal travel consultants will ensure you find the most suitable holiday, whilst taking care of every last detail. Everything from start to finish will be effortless.
100% Tailor Made
We can use any hotel, in any destination, so we will craft an itinerary to suit your exact needs. Also, as we can provide any itinerary, the only holiday we'll offer, is the one that's right for you.
Fully Protected
Our ATOL bonding provides you with the financial protection you need and as a member of the Travel Trust Association, you'll have 100% financial protection. Covering you for any eventuality.
Competitive Pricing
As a tour operator & travel agent, we'll search the market to ensure that we find you the best price. Also as an online business, we can ensure our prices are as competitive as possible.
-
Paul
My 2nd time booking with eShores. Excellent customer service working with one agent to create a personalised, bespoke holiday. My arrangements changed part-way through so a number of quotes were needed. Nick was patient, helpful and responded quickly (by email and phone) throughout. Well recommended.
Posted 2 days ago -
SusanLoraine
On the ball from the first enquiry to finding itineries and hotels that suited us
Posted 4 days ago -
Lorraine
I sent eShores an email asking them to tailor a holiday to Italy for me. This is a surprise for my husbands 70th birthday. Therefore we could only liaise via email. Leanne got onto it straight away and sent me all the necessary information. I phined her the following day when my husband was out. She explained everything to me. I was so grateful as this took the stress off of me.
Posted 1 week ago -
Steven
Kadie took all the hassle out of arranging a West Coast Fly drive. Professional and friendly as always A credit to the company I would definitely recommend E shores
Posted 1 week ago -
PatriciaAnn
Fantastic service from Lynette from start to finish. Went to Australia this year and Lynette sorted everything out for us, even when we had a small emergency, when in Perth, she answered our concerns straight away and looked into it and advised us what to do. We had such a great time we're off to America next year and Lynette has sorted us again, hoping this time that everything goes according to plan!!!!
Posted 1 week ago -
Sandra
I have been using eshores for my travel arrangements for the last few years. The help and guidance I've received is superb. The agent I deal with is Chris Eaves, who provides great advice and goes out of his way to get me the best deal he can. Nothing is too much trouble for him. I'll continue to use eshores for my travel requirements going forward.
Posted 1 week ago -
MariaDawn
Excellent service and listened to what we wanted and gave options and great knowlege.
Posted 2 weeks ago -
David
Wonderful service. Creative and clear options. Thanks to Leanne
Posted 2 weeks ago -
Richard
Matt from eshores got in contact with us within 24hours of our initial enquiry. We're inexperienced travellers and kept changing our minds, but Matt has been very patient with us. He kept in contact and has created a lovely package for us. If the holiday goes as smoothly as the eshore service, we'll be very happy and definitely recommend eshores and use them again ourselves. Thank you Matt!
Posted 2 weeks ago -
Simon
Always deliver i have used Dave for over 8 years and he is fantastic
Posted 2 weeks ago
Talk To The Experts
Your personal travel consultant will get to know your needs, ensuring they find you the most suitable holiday, at the best price!